It has a free version for individuals and small businesses, and a paid version for companies that want to scale up, making it suitable for everyone. We recommend Zoho Assist (opens in new tab), since it’s compatible with both Windows and Mac. You will need a program that is compatible with both Mac and Windows, as you will need to run it on both computers to establish a connection. Step 1: Pick a remote desktop program that works on Mac and Windows Once you are happy with your remote desktop configuration, head over to your Mac to begin your remote desktop connection setup. Hit "OK" to exit when you are satisfied with the user permissions. Click it to open a list of all the user accounts on this PC and add whomever you wish. You should now see a pop-up window and an "Add" button.
Drag and drop the file on the file transfer icon in the top right corner of the viewer window to transfer it to the Documents folder of the remote user.Give remote desktop access to specific users here (Image credit: Microsoft). Drag and drop the file on the desktop area of the viewer to copy it to the desktop of the remote user. Select an option from the Actions in the top right corner of the Local or Remote File List to refresh the file list, edit or delete files, or add a new folder to the list.įrom the Remote Desktop tab, you can easily transfer files to the remote device. Right click each file to pause/cancel the transfer, print the selected file, or upload/download files. Adjust the priority of each file transfer by changing a file’s position in the queue. The file transfer queue transfers files one at a time, and shows a progression bar for each file. Drag and drop individual files or entire folders from the Local File List to the Remote File List, or vice versa. There are no restrictions to the type or size of the files transferred. The File Transfer feature enables technicians to share files and folders with the customer during a support session. View All Application Management Products. View All IT Service Management Products. Customer Success with the SolarWinds Support Community. Installing Server & Application Monitor. How to Install NPM and Other Orion Platform Products. 
Upgrading From the Orion Platform 2016.1 to 2019.4.Upgrading Your Orion Platform Deployment Using Microsoft Azure.Upgrading Isn't as Daunting as You May Think.SolarWinds Certified Professional Program.
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